Client Stories
Evidence from plants we report for
These accounts describe specific engagements — line counts, audit contexts, and report types — not generic satisfaction scores.
Our morning meeting used to reopen the same solder defect debate because nobody trusted the previous shift's spreadsheet version. Aldercore's numbered handover IDs fixed that within two weeks — though I wish they'd flagged our duplicate defect codes earlier during setup.
The executive briefing fits on one page my director reads on the plant floor. Scrap cost trend is visible without opening three different MES exports. Setup took longer than quoted because our data exports were messier than we admitted.
Pareto sessions finally got our maintenance and quality leads in the same room with the same chart. We cleared a backlog of three open corrective actions in one afternoon. The facilitation style is direct — not for teams that prefer vague consensus.
SPC chart setup for our torque stations was solid. Limits matched what our customer auditor expected to see. Min-jun spent an extra half-day we didn't contract for when a gauge turned out to be out of calibration — appreciated, but we should have caught that first.
Extended account: Tier-one audit recovery
A transmission component supplier failed a traceability audit because shift handovers existed only as unstructured emails. Aldercore mapped four data sources — MES defect log, manual scrap tags, and two supervisor spreadsheets — into a single two-page handover template with sequential report IDs tied to fiscal weeks.
Pilot ran on lines 3 and 4 for two weeks. Rollout to all eight lines completed before the re-audit window. The customer auditor cited handover traceability as resolved. The plant quality director noted that supervisor training on the second visit was essential — the first week's reports had correct data but wrong escalation flags because operators were unfamiliar with the new defect code groupings.
Outcome: Audit passed on re-review. Handover prep time dropped from an estimated 45 minutes to 12 minutes per shift lead according to the client's internal time study.